Posts Tagged ‘advertising’

Deep Brand Engagement Creates Customers

Wednesday, November 18th, 2009

The power of online brand interaction is not to be denied: A solid majority of connected consumers have had their opinion of a brand swayed, either positively or negatively, by an online experience. And more than 97% said that experience influenced whether they purchased a product or service from that brand.

An impressive 64% of connected consumers told they had made their first purchase from a brand because of a digital experience—be it a Website, microsite, mobile coupon or e-mail. And friending, following and content creation spurred upticks across the marketing funnel—from raising awareness to consideration, purchase and recommendations to friends.

Source: eMarketer

The IAB Click Measurement Guidelines

Wednesday, November 18th, 2009

I just discovered that that The IAB Click Measurement Guidelines Version 1.0 was released on May 12, 2009. That’s right, I said May, 2009. Yet, the first clickable internet ad appeared way back in 1993 and the first banner ad, bought by AT&T and appearing on HotWired, appeared just a year later. With this major lag in measurement standards, is there any wonder why it’s been hard for the interactive marketing industry to gain credibility?

Source: IAB

Marketers Embrace Twitter over Facebook

Monday, August 17th, 2009

Facebook may have recently passed MySpace as the most-visited social networking site in the US, but it’s facing stiff competition for the attention of social media marketers. By some metrics, Twitter is more popular in the marketing world.

Burson-Marsteller, in a July 2009 study of Fortune 100 companies, found that more companies had a presence on Twitter (54%) than on Facebook (29%).

According to the study, which looked at corporate blogs in addition to Twitter and Facebook profiles, about one-fifth of Fortune 100 firms only used one of the three channels. Those companies were overwhelmingly likely to choose Twitter (76%) over Facebook (14%) or blogging (10%).

Companies that used two of the three channels were most likely to have a blog plus a Twitter account (64%).

Burson-Marsteller found that these top companies were using Twitter for several purposes: company news, customer service, marketing promotions and employee recruitment.

Twitter is also beating out Facebook’s popularity among e-mail marketers. Email Data Source found that among the US e-mail campaigns it tracked, links to Twitter became more common than links to Facebook in March 2009.Links to both the social networking giant and the microblogging site rocketed in the first half of 2009, but Twitter’s rise has been more dramatic.

Source: eMarketer

Agencies Spending Less on Traditional Media

Thursday, August 13th, 2009

The ad market may have hit bottom, but it has also changed. As agencies begin to spend, they are shifting dollars from traditional to digital media and advanced advertising, according to STRATA’s quarterly survey of 40 agencies of various sizes.

“While many people have cut back their approach this year, many are looking at other ways of advertising such as video on demand,” said John Shelton, CEO and president of STRATA, a company that provides buying and selling software to agencies.

Of those polled, 22 percent felt business was improving in the quarter; 67 percent believed the market would rebound by the end of the year.

Spot TV is still at the top of the media list for 45 percent of agency customers. However, that’s down 25 percent compared to the end of last year. Agencies are diverting dollars to advanced advertising or digital media, such as video on demand or interactive television with 62.5 percent of respondents predicting their customers were either very likely or somewhat likely to fit digital or advanced advertising into their media plans.

Spot radio plans have remained the same or increased since last year, according to 65 percent of respondents. But 75 percent also said they were more focused on the Internet than they were a year ago and a 20 percent increase compared to first quarter 2009.

Print took the biggest hit with 65 percent responding that they will be focusing less on the medium, a 37 percent drop from the first quarter 2009.

Source: Mediaweek

Does the click rate matters in online campaigns?

Sunday, August 9th, 2009

Get rid of the click as the de facto standard to measure the success of an online campaign. It’s outdated and doesn’t represent real success. So says Gian Fulgoni, chairman and co-founder of comScore, at the MediaPost OMMA Metrics & Measurement conference in San Francisco, Calif., Friday.”

This is an excerpt from an article with which I absolutely agree. In online campaigns it is very easy to measure clicks, but this not represent if campaign is successful or not. CTR has dropped to 0,1% which is not much, but studies show that online advertising if effective for branding and sales. Display ads also help search advertising succeed and vice versa.

“Several comScore studies have confirmed that online campaigns drive offline sales, according to Fulgoni. In the first study, comScore took four categories, 53 brands and 200 of the most trafficked sites. The company looked at people exposed to display advertising and what they did in the month following. Findings reveal that 18% searched on the brand advertised and 29% went to the advertisers’ sites. Consumers who were exposed to the display advertising spent 55% more time than the average visitors to these sites the next month. The rise in time spent is matched by a similar increase in page views — about 51%.”

Source: MediaPost

Some recomemedations for creating effective email campaigns

Thursday, August 6th, 2009

I had to write some recommendations for creating effective email campaign for one of our clients. So here it is:

  • Subject line should be attractive and persuasive to catch reader’s attention.
  • Email content should not include some commonly known spam keywords (sex, free, $$$, save, discount …) which are very heavy spam trigger keywords.
  • Formatting of email should be simple and professional, excessive use of different colors, fonts, sizes, images and so forth will result in a higher spam filtering rate. We recommend using a maximum of 2 or 3 different font types and sizes.
  • Overly large sized fonts will surely add to an email being flagged as spam, as will too many images (or not enough text).
  • Email needs to reflect corporate design of advertiser.
  • There should be not too much content as readers do not like reading too much text. The message should be short with link to advertisers page to read more if reader gets interested.
  • The most important content should be placed at the very top if readers decide not to scroll, they still walk away with email marketing campaign’s key message.
  • For better click trough rates there should be an offer that subscriber would get something free – a free report, free trial of a product, free training module …
  • For maximum click through rates when creating HTML emails is recommended that links are blue, underlined and optionally bold.
  • There should be always some interesting content at the top of your email, as this is the part that will show in the preview window of subscriber’s email program, such as MS Outlook.
  • Correct timing of sending is very important, most effective days are Tuesday, Wednesday after lunch.
  • At the top of email there should be link to email campaign online in case users email client does not show email correctly.
  • Using personalization in your emails (such as ‘Hi Simon’ instead of ‘Hi there’) will increase your open rate.
  • For best results when sending recurring email campaigns, always send it on the same day at the same time. For example, every 2nd Tuesday at 2pm.
  • Always use a signature at the bottom of email with disclaimer and unsubscribe link.
  • Keep the theme of your email campaigns consistent. Create a text or HTML template and use that template whenever you create a new email.
  • Testing, testing, testing … Subject lines, email design and content. Change them and see if makes any difference to open rate and click through rate.
  • Use triggered emails. Link triggered emails are an automatic response to a user clicking on a certain link within your email campaign. Once they have clicked on the link, they receive an additional email that can follow up from the link they have clicked.

Why Sending to Less Subscribers Is More

Wednesday, August 5th, 2009

Many people interested in email marketing, especially those new to it, want to know how many subscribers they can send to through their list at one time. The thinking here is that email marketing is a sheer numbers game that can be mastered by being handed a large list of prospective leads. The more emails you can muscle out at one time the greater the chance you have of maximizing your returns. In doing so they succumb to a “cold calling” mentality. They do this despite the fact that cold calling as a model offers the lowest possible return of all prospecting methods. What happens is that you annoy the very people you are trying to reach to the extent that your message loses all relevancy to them. You actually do the opposite of what you set out to accomplish. You minimize the returns you can expect from your leads and in the process dilute the message you are trying to deliver by sending the same message to too large of a pool.

This happens because expectations in such an approach are based on the faulty assumption that if you feed enough people with the same message you cost effectively reach more people that will buy into what you are selling. The failure of this approach is due to the fact that the right questions aren’t asked in the beginning and there is no strategy mapped out for reaching the audience that is being marketed to. It’s a brain dead approach to marketing with a clear lack of imagination. They fail to ask themselves how the message they are attempting to deliver is being received by their subscribers. Not everyone is going to respond to the same message. People are too different to respond the way you want them to if you send them the same generic message.

You would be surprised to find out that there is research to suggest that the number of read open and click through rates are 2.5 times higher for mailings sent to fewer than 100 subscribers than emails sent to 100,000 subscribers or more. Effective email marketers send out to lists of subscribers that are segmented and targeted to specific demographics. As a result their mailings are far more effective.

Ideally you would be able to craft a message that is specific to each and every person that you are trying to reach. Your ideal subscriber list would consist of an army of one. In such a scenario you could expect high read open and click through rates. However, such an approach is far too impractical to be seriously considered.

You can however increase the relevancy of your mailing by segmenting your list and sending them out to targeted groups of subscribers. Segmenting lists involve separating lists into demographics that are based on similar needs or interests. A 2006 study by Jupiter Research found that engaging audiences with more relevant communication can increase net profits by an average of 18 times.

You can begin segmenting your list by creating additional subscriber fields in your subscription forms and sending out targeted mailings to specific groups based on those fields. List segmentation is an expansive subject which we will explore in greater depth in future articles.

The focus in email marketing has turned away from list building and toward relationship building. Email marketers learn more information about their subscribers so they can segment their lists into groups that they can reasonably expect to respond similarly. They then send out targeted mailings to smaller but more specific lists of subscribers. As a result they can expect higher open and click through rates.

Source: ActiveCampaign